“DGCA Slaps ₹10 Lakh Fine on Air India Again for Non-Compliance with Aviation Rules”
DGCA fines Air India ₹10 lakh for the second time due to non-compliance with compensation rules and aviation requirements, citing lapses related to passenger accommodations, staff training, and compensation for affected passengers.
The Directorate General of Civil Aviation (DGCA) has taken strict action against Air India, imposing a fine of ₹10 lakh for the second time, highlighting the airline’s non-compliance with compensation rules and essential aviation requirements.
This penalty comes after DGCA conducted thorough inspections at several key airports including Delhi, Kochi, and Bangalore, revealing significant shortcomings in Air India’s adherence to the stipulated Civil Aviation Requirement (CAR). Subsequently, a show-cause notice was issued to the airline on November 3, addressing the observed discrepancies.
According to DGCA’s statement, Air India’s response to the show-cause notice failed to rectify the identified violations of the CAR. Specifically, the airline was found lacking in crucial areas such as providing hotel accommodations for passengers affected by flight delays, inadequate training of ground personnel as per stipulations, and failing to compensate international business class passengers who were accommodated in malfunctioning seats.
In light of these persistent shortcomings, the aviation regulator has levied a financial penalty of ₹10 lakh on Air India as a consequence of these multiple breaches.
This marks the second instance in which Air India has faced significant fines due to its failure to comply with aviation regulations. The penalties highlight the seriousness of the lapses concerning passenger welfare, staff training, and compensatory measures for affected passengers.
The enforcement of such penalties underscores the stringent measures undertaken by the aviation regulatory body to uphold passenger rights and safety, urging airlines to diligently adhere to established aviation norms and ensure the well-being of travelers in all aspects of their services.
Sources By Agencies
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