Cockroach Discovered in Meal by Air India Passenger on Delhi-New York Flight; Airline Takes Action

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In a disturbing incident, a passenger aboard an Air India flight from Delhi to New York discovered a cockroach in the omelette served to her and her two-year-old child. The incident occurred on September 17, 2024, during flight AI 101, prompting immediate concerns over food safety on the airline.

Air India Passenger Finds Cockroach in Omelette on Delhi-New York Flight
Air India Passenger Finds Cockroach in Omelette on Delhi-New York Flight

In a disturbing incident, a passenger aboard an Air India flight from Delhi to New York discovered a cockroach in the omelette served to her and her two-year-old child. The incident occurred on September 17, 2024, during flight AI 101, prompting immediate concerns over food safety on the airline.

The passenger took to social media platform X to express her shock, stating that she and her child had already consumed a significant portion of the meal before the unsettling discovery. She reported experiencing food poisoning as a result and shared a video along with images of the contaminated food, tagging Air India, the Directorate General of Civil Aviation (DGCA), and Civil Aviation Minister K. Rammohan Naidu in her post.

An Air India spokesperson acknowledged the incident, confirming that the airline is aware of the social media post and has raised the issue with the catering service provider for further investigation. “We are concerned about the experience of the customer in this instance,” the spokesperson stated. They assured that necessary actions will be taken to prevent such occurrences in the future.

The spokesperson further emphasized that Air India collaborates with reputable caterers that supply meals to leading airlines worldwide. They noted that the catering service adheres to stringent standard operating procedures (SOPs) and multiple quality checks to ensure the meals served to guests meet high standards.

As this incident highlights ongoing concerns about in-flight catering safety, passengers are reminded to report any issues they encounter to ensure accountability and improve airline service quality.

Sources By Agencies

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