“Ola Electric Customer Destroys Scooter with Hammer Over ₹90,000 Bill from Showroom”
A video of a furious Ola Electric customer smashing his scooter with a hammer has gone viral, drawing attention to ongoing concerns about the company’s billing practices and after-sales service.
A video of a furious Ola Electric customer smashing his scooter with a hammer has gone viral, drawing attention to ongoing concerns about the company’s billing practices and after-sales service.
In the video, the customer, dressed in a white T-shirt and blue jeans, is seen striking the scooter with a hammer outside an Ola showroom. His anger is evident as he repeatedly hits the vehicle, and soon, others join in, causing extensive damage to the scooter. The incident has raised questions about Ola Electric’s customer service, especially after the customer allegedly received a ₹90,000 bill from the showroom.
Comedian Kunal Kamra Joins the Criticism
The incident comes amid growing criticism of Ola Electric’s service and billing practices. Comedian Kunal Kamra, who has been vocal about the issue, shared images of several scooters parked at an Ola service center, claiming that the company has been neglecting its customers. Kamra expressed concern for Indian consumers, particularly daily wage workers who rely on two-wheelers for their livelihoods. In a tweet, Kamra asked, “Do Indian consumers have a voice? Do they deserve this?”
Ola CEO Bhavish Aggarwal Responds
Ola Electric’s CEO, Bhavish Aggarwal, did not take Kamra’s criticism lightly. In response, Aggarwal implied that Kamra’s social media posts were a form of paid promotion, urging him to “sit quiet” while the company focused on resolving actual customer issues. Aggarwal also assured that Ola Electric is rapidly expanding its service network and is working to clear any backlogs in their after-sales service.
Government Involvement Suggested
Kamra, in his tweet, also tagged Union Transport Minister Nitin Gadkari, calling on the government to step in and address the concerns of Ola customers. Kamra highlighted that many customers are facing financial hardships, with some taking out loans to deal with the issues they attribute to Ola Electric.
A Light-Hearted Response from Harsh Goenka
The heated exchange also saw a light-hearted response from industrialist Harsh Goenka. Sharing a photo of himself riding an Ola e-scooter, Goenka made a witty remark, saying, “If I have to travel short distances, say from one ‘kamra’ to another, I use my Ola,” poking fun at the situation.
Public Outrage and Growing Concerns
The viral video and the exchange between Kamra and Aggarwal have sparked a wave of reactions on social media, with many people questioning the treatment of customers by Ola Electric. While some have criticized the violent act of smashing the scooter, others have expressed sympathy for the customer’s frustration, pointing out the need for better service and transparency in billing practices. As the story continues to unfold, the incident serves as a reminder of the challenges faced by consumers in the growing electric vehicle market in India.
Sources By Agencies
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