“Stay Quiet”: Bhavish Aggarwal Responds as Kunal Kamra Raises Ola EV Concerns : Reports

A public spat between Ola Electric CEO Bhavish Aggarwal and comedian Kunal Kamra erupted today on social media after Kamra flagged concerns about the service of Ola’s electric scooters. The heated exchange unfolded on X (formerly Twitter), drawing attention to ongoing issues with the company’s electric vehicle (EV) service centers.

The argument began when Kamra posted an image showing a large number of Ola EV scooters parked at a service center. Along with the image, Kamra wrote, “Do Indian consumers have a voice? Do they deserve this? Two-wheelers are many daily wage workers’ lifeline… Anyone who has an issue with Ola Electric leave your story below tagging all.”

The post quickly gained traction, with several users echoing Kamra’s sentiments, criticizing Ola for “pathetic service.” Kamra further commented that Ola’s leadership had “no reply” to customer complaints.

This prompted a sharp response from Bhavish Aggarwal, who accused Kamra of sharing a “paid tweet” and challenged him to help fix the issues. “Since you care so much, Kunal Kamra, come and help us out! I’ll even pay more than you earned for this paid tweet or from your failed comedy career. Or else sit quiet and let us focus on fixing the issues for the real customers. We’re expanding the service network fast and backlogs will be cleared soon,” Aggarwal posted.

Not one to back down, Kamra fired back, denying any monetary incentive behind his criticism. “Paid tweet, failed comedy career, and sit quietly. Indian businessman at their humble best… If you can prove I am paid for the tweet or anything else I must’ve said against private companies, I’ll delete all social media and sit quietly forever,” he retorted, attaching a clip from one of his standup shows to rebut Aggarwal’s jibe about his comedy career.

Aggarwal continued his challenge, sarcastically asking Kamra to join an Ola service center. “Chot lagi? Dard hua? Aaja (come to) service centre. Bahut kaam hai (we have a lot of work). I will pay better than your flop shows pay you,” he wrote, adding that Kamra should demonstrate how much he truly cares about the situation.

Kamra, in response, suggested that instead of challenging him, Aggarwal should offer “total refunds” to customers dissatisfied with their Ola EV purchases in the last four months. He added that the real issue was accountability for customers who rely on their two-wheelers to get to work. “I don’t need your money. People not being able to get to their workplace need your accountability,” Kamra said.

Aggarwal responded by stating that Ola already has “enough programs” for customers facing service delays, implying that Kamra’s criticism was uninformed. “If you were a genuine one, you would have known. Again, don’t try and back out of this. Come and do some real work rather than armchair criticism,” Aggarwal shot back.

Ola Electric’s Service Challenges

This social media altercation comes as Ola Electric faces mounting criticism over service issues with its flagship S1 series electric scooters. In September, the company recorded its lowest monthly sales this year, with 23,965 vehicles sold, marking a second consecutive month of declining sales. Government data shows that Ola’s market share has dropped steadily over the past five months, from over 50% in April to 27% in September.

The company has reportedly struggled with servicing network challenges, leading to customer dissatisfaction. Several users have complained about malfunctioning hardware and glitching software in Ola’s EV scooters, exacerbating concerns about the company’s after-sales service.

Ola Electric, which debuted on the stock market two months ago, is now facing pressure to address these service-related issues as its dominance in the electric scooter market continues to wane.

Sources By Agencies

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